Stories and Posts to help you become a “REMARK”able™ organization
May 26, 2016
Most of the time we focus on the crowds…what is everyone doing…are we part of the trend…do we fit into this group or that group of businesses…are we recognized in a certain segment in the industry. These are the wrong measures of success in the new economy we live in…LONELINESS is the new measure of …
0
May 25, 2016
Your competitors, by definition, sell the same (or similar) products and services to you…that’s why they are competitors. When you advertise and market these products and services, you are essentially marketing these for everyone…including your competition. What happens when you spend the time and money to promote these products and services and one of your …
0
May 24, 2016
When someone talks about being ranked #1 on Google (or Bing, Yahoo, or other choices) search pages, or improving their SEO (search engine optimization) people get excited…they want to be number one. Who wouldn’t, right? Here’s why you might not necessarily care about being number one on Google. Google has gotten very good over the …
0
May 23, 2016
Customer Service by its very nature is a “reactionary” process most organizations create to solve customer issues. THIS IS NOT A STRATEGY. Customer Service was created to handle issues, problems, complaints, and anything else that occurred when “things went wrong” with the customer. We needed someone to call…someone inside the company that could be a …
0
May 18, 2016
The word VALUE has been around a very long time…and I’m sure it has changed definitions many times throughout the years depending on what point in time you were asking about it. But in the new Revolution we are currently living in, I believe Value has a very different definition and certainly new ways to …
0
May 17, 2016
Customers tell us all kinds of things…often times what they feel we want to hear. They commit to do things for us or tell us how great our service is or how we they liked how we responded or a host of other things. And sometimes we, as companies, even ask them to give us …
0
Page [tcb_pagination_current_page] of [tcb_pagination_total_pages]