May 14, 2009
0
Welcome to BEYOND DIFFERENTIATION™ Blog
Stories and Posts to help you become a “REMARK”able™ organization
May 1, 2009
We had the opportunity to speak to a fantastic group this past week – the Washington Restaurant Association Board of Directors – thanks Anthony for being a leading edge thinker. This group represented some of the best known names in the restaurant business, such as Restaurants Unlimited, Schwartz Brothers, the Washington Athletic Club, Boundary Bay …
4
April 25, 2009
I have a problem. The problem is that I am actively engaged in speaking, writing and consulting in the area of Social Media. Why is that a problem? Because I am all about “what can I do for you” in the customer world and in the Social Media world it is “all about me and …
2
April 24, 2009
Yesterday, Clay and I had the opportunity to speak at the Redmond Rotary luncheon about Social Media for CEO’s and Owners. It was well attended and we met some terrific folks. A special thanks to Steve Bozick from Loan Source and Brad Lehrer of Banners on a Roll for inviting us to come in and …
0
April 23, 2009
For those of you that either know me or work with me in the area of social media, there is no doubt you will relate to this post. An area I am very passionate about is helping executive bloggers to be more effective and connected with their audiences. One of the ways I suggest is …
2
April 19, 2009
For some reason this past few weeks the discussion about “how to collect customer feedback to improve the customer experience” has come up so I wanted to address this and hopefully get everyone back on the right track. My rule is that if “you don’t know the answer, go ask”. This basically says that if …
1
Page [tcb_pagination_current_page] of [tcb_pagination_total_pages]