April 17, 2009

You should have been there. In this photo is a few of the group who celebrated Tax Day by participating in our first Executive Peer Group for Social Media. After introductions, we launched right in to discussing ways that each CEO was working with social media, and we then began to exchange thoughts and tips

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EPG Talks Nuts & Bolts of Social Media

April 15, 2009

There almost isn’t a day that goes by where I don’t hear someone tell me about how they lost a customer to their competition.  Upon further inspection there are all sorts of reasons such as price, terms, product availability, better expertise, or a host of other so called “reasons” why they defected.  BUNK! OK, sometimes

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It’s all about the customer experience…

April 15, 2009

As we continue “persuade” and “coach” CEO’s and other top executives to enter the world of Social Media, it is apparent that some just aren’t ready to jump in the pool. Why is that? One reason I see is they are worried about failing, looking bad, embarrassing themselves or their companies and a whole host

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Most Social Media efforts will fail – or will they?

April 9, 2009

With all the noise and attention over twitter, Social Media has certainly taken center stage for many over the past few months – and churches are now no exception. It is definitely the latest and most talked about element of Social Media today. Churches are a natural for Social Media – broadcast information and updates

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Churches testing Social Media…powerful

April 4, 2009

Yesterday, Clay and I had the opportunity to speak for a second time to a great group of executives in Tacoma, WA – sponsored by the Business Examiner. Yes, that’s right, a newspaper is sponsoring seminars on Social Media. While it may seem like an oxymoron, especially with the rapid decline of newspapers these days,

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Business Examiner – A newspaper that "Gets It"…

March 24, 2009

Last Wednesday I had the distinct pleasure of speaking to one of the most influential and well respected business groups in the area – Bellevue Chamber of Commerce’s EBRT (Eastside Business Roundable). This group is comprised of some of most well known business leaders in both Seattle and Bellevue. Why was I there? They were

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EBRT embraces Social Media…