Stories and Posts to help you become a “REMARK”able™ organization
January 26, 2009
Seth Godin, probably one of the greatest marketing minds of a new era is usually “spot on” in about everything he offers up – at least I believe he is. If you haven’t seen his blog, you have to check it out and follow him for a few weeks to get a feel for how …
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January 9, 2009
For months now I have been telling everyone I know to STOP READING NEWSPAPERS AND WATCHING NEWSCASTS. Why? Let me give you some background and I think the answer will be obvious. There was a great article written in the Wharton Business School Blog, which talked about the newspaper industry today. One of the comments …
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January 5, 2009
Just like clockwork, when the first of the year rolls around, people start to think about Planning – both personal and for their business. While many try to get the jump on things in the fourth quarter, many don’t really get motivated to do it until they open up their new calendars. Is this bad? …
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January 2, 2009
As we close out of 2008 (sounds so yesterday already) and move into 2009, I wanted to take this opportunity to wish all our followers a very HAPPY NEW YEAR!! I have been reading a number of blogs over the past several weeks and I have to admit, I am very disappointed. The majority …
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December 8, 2008
This is an unusual post for me and one that is not related at all to my normal discussions of sales, customers, loyalty/retention, social media, etc. This is about me and life. If you are expecting something else, you can stop reading now and wait for my next post. Two weeks ago my mother passed …
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November 18, 2008
Customer Experience 2.0 is a new way of thinking and a new way of acting. The goal of introducing the framework and approach in Customer Experience 2.0 is around two primary principles – DIFFERENTIATION and SALES. This is a unique way to combine some leading edge, inexpensive tools to create tremendous results in both these …
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