Stories and Posts to help you become a “REMARK”able™ organization
February 11, 2020
There’s a lot of “hype” about trust these days…seems like more people are talking about it than ever before. Maybe it’s because Trust is at an all time low according to the Edelman Trust Barometer report that came out recently. While there are lots of reasons why trust is so low right now, I believe …
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February 5, 2020
Buying or selling a business can be an exciting time…the chance for a new venture that will change your life. When someone starts down this path, regardless of whether they are looking to buy a business or wanting to sell their business, there is a certain amount of “due diligence” that needs to be done. …
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January 31, 2020
When we say “NO” to a customer, there is rarely anything good that comes from it. We’ve all heard the famous phrase, “The customer is always right.” Whether you believe it or not, it’s true. From “the customers perspective,” they are always right. And they will dig their heels in to prove it to you. …
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January 28, 2020
Everyone wants to be memorable…especially if you are a business or an organization (such as a nonprofit). Sadly, most are forgotten…they aren’t memorable. Or as time goes on, there isn’t anything spectacular about them so our memory fades and we remember very little about them. Why does this happen…or more importantly, how do we stop …
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January 23, 2020
Customers contact us in many ways…online, phone, in writing, via social media, and a host of other ways. They all carry different impact and strength to us and to our markets. If your business is primarily online focused, online is where you will get the majority of interaction. If it is a more traditional B2B …
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January 21, 2020
If I showed you a picture of a really tricked-out car with a big spoiler with a lot of fancy (and expensive) equipment on it, would you rave about it or find it annoying? Would you drool over it and want to know more about it and die if you could actually drive it? Or …
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