Stories and Posts to help you become a “REMARK”able™ organization
January 15, 2020
If there is one thing I have learned over my decades in business is that the questions you ask are usually more important than the answers. Leaders know what questions to ask and when to ask them so they can get their people to come up with the best solutions. They know that their people …
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January 13, 2020
The Internet has turned everyone into “price conscious consumers” since it has become so easy to compare products and services from different businesses. Before the Internet, it was much more difficult, if not impossible in some cases, to compare one product or service against another one without a great deal of effort. Now, in the …
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January 10, 2020
One thing that frustrates all of us is uncertainty and unpredictability. Even when we want a new adventure and discovering something new, we still look forward to finding out what’s going to happen next. It’s just the way most of us are built.When we are exposed to uncertainty on a regular basis, our anxiety goes …
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January 8, 2020
What has happened to businesses today…why are so many choosing to “reward” the WRONG customer instead of rewarding the RIGHT customer? Allow me to define “wrong” and “right.” The “wrong” customer is the “new customer” that is acquired primarily by marketing and promotions. And the “right” customer is a “new customer” that is acquired by …
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January 6, 2020
For those of you who have heard me speak or read some of my blog posts and other musings, this will be an emphasis for you and a deeper dive into what I believe is perhaps the biggest thing that can change your life and/or your business in the New Year. I don’t say this …
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April 9, 2019
The world is moving faster and faster, getting more electronic and automated through AI and other tech tools, and becoming more and more impersonal. With all this happening, we appreciate the speed and our ability to get things done faster…but are we starting to miss something? The sound of a human voice? The interaction with …
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