Best Practices | WOM10 - Part 23

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Category: Best Practices

Advocates, Best Practices, Blogging, Engagement, Helping, Passion, Pull Marketing, Relationships, Storytelling, Transparency, Trust, Viral Marketing

Do you have “Passion”?

Think about your best friend, favorite client, favorite restaurant, your spouse, your kids, a ...

Advocates, Best Practices, Customer Experience, Customer Loyalty, Helping, Market Differentiation, Mind Shift, Passion, Pull Marketing, Relationships, Results, Trust, Trusted Relationships

“Pimping” or Helping – which are you?

In the world today, you are either “Pimping” yourself, your company, or your products ...

Best Practices, Customer Experience, Customer Loyalty, Customer Service, Expectations, Market Differentiation, Relationships, Trust

When CRISIS can build LOYALTY…

One of the blogs I regularly follow is Seth Godin. Why Seth? He has ...

Best Practices, Customer Experience, Customer Loyalty, Customer Service, Economy, Market Differentiation, Relationships

Customer Loyalty just doesn’t happen…

One thing I have noticed over the years is how important something can be ...

Best Practices, Customer Experience, Customer Experience 2.0, Customer Loyalty, Customer Service, Market Differentiation, Trust

Nashville delivers an experience – but did it build “Loyalty”?

Loyalty is not built overnight, but it can start with a single event. This ...

Best Practices, Customer Experience, Customer Experience 2.0, Customer Loyalty, Social Media

It’s all about…….YOU

I have a problem. The problem is that I am actively engaged in speaking, ...

Best Practices, Customer Experience, Customer Loyalty, Market Differentiation

Back to basics – start with “Raw” information…

For some reason this past few weeks the discussion about “how to collect customer ...

Best Practices, Customer Experience, Customer Loyalty, Customer Service, Relationships

It’s all about the customer experience…

There almost isn’t a day that goes by where I don’t hear someone tell ...

Sorry for going “Dark” on you…

I wanted to apologize to my readers for going “dark” the past four or ...

Best Practices, Customer Experience, Customer Experience 2.0, Customer Loyalty, Economy, Increased Profitability, Market Differentiation, Sales

Actions speak louder than words…

One issue that seems to resonate in the market is who companies care about ...