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The customer is ALWAYS RIGHT…ever hear that before…only a million times probably. There are ...
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Having fun is part of life…it is, well, fun. It’s an emotion we have ...
Advocates, Best Practices, Brand, Business Strategy, CEO, Customer Centric, Customer Experience, Customer Focused, Customer Loyalty, Customer Obsessed, Engagement, Increased Profitability, Innovation, Leadership, Market Differentiation, Mind Shift, Results, Sales, Social Media, Strategy, WOM on Steroids, Word-of-Mouth
Chipotle is a well-known success story…created a new place in the market with good ...
Advocates, Authenticity, Brand, CEO, Content Marketing, Customer Centric, Customer Experience, Customer Obsessed, Engagement, Expectations, Helping, Interaction, Leadership, Market Differentiation, Passion, Relationships, Results, Social Media, Social Networking, Strategy, Transparency, Trust, Trusted Relationships, Viral Marketing, WOM on Steroids, Word-of-Mouth, Word-of-Mouth Marketing
I know this will be controversial but it needs to be differentiated… When someone ...
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You walk into a store or restaurant or anywhere else and look around. The ...
Advocates, Authenticity, Best Practices, Business Strategy, Content Marketing, Customer Centric, Customer Experience, Customer Focused, Customer Obsessed, Engagement, Expectations, Helping, Interaction, Leadership, Market Differentiation, Mind Shift, Passion, Social Media, Transparency, Trust, Trusted Relationships, WOM on Steroids, Word-of-Mouth, Word-of-Mouth Marketing
You’re walking down the streets of Seattle (or any other big city) and the ...
Advocates, Best Practices, Business Strategy, CEO, Customer Centric, Customer Experience, Customer Focused, Customer Loyalty, Customer Obsessed, Engagement, Increased Profitability, Leadership, Market Differentiation, Mind Shift, Relationships, Social Media, Viral Marketing, WOM on Steroids, Word-of-Mouth
This is probably my undergraduate degree in Biology coming out, but I was thinking ...
We’ve all read some sort of “Top 10 List” of what successful people do ...
Advocates, Best Practices, Brand, Business Strategy, CEO, CEO Insights, Customer Centric, Customer Experience, Customer Focused, Customer Obsessed, Engagement, Increased Profitability, Innovation, Interaction, Leadership, Market Differentiation, Marketing, Mind Shift, Passion, Results, Strategy, Voice of the Customer, Word-of-Mouth
Identity I had a recent, hauntingly familiar, encounter with a Business Owner the other ...
Advocates, Authenticity, Brand, Customer Centric, Customer Experience, Customer Focused, Customer Loyalty, Customer Obsessed, Engagement, Expectations, Helping, Interaction, Leadership, Market Differentiation, Mind Shift, Passion, Promise-Driven Organizations, Relationships, Results, Transparency, Trust, Trusted Relationships, WOM on Steroids, Word-of-Mouth
Two scenarios…which one would you prefer if they were your employees? Hi Bob…I wanted ...