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Have you ever had someone come up to you that is so excited about ...
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LEADERSHIP is about “leading people” because they choose to follow you…emotionally. You are the ...
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Believe it or not, McDonald’s has just added its FIRST “Customer Officer.” Whether you ...
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News hasn’t changed…it is still important and it is still the drug of choice ...
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Big Data, Market Research, Customer Analytics, and a host of other terms are flooding ...
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I’m sure the most people reading this blog post are sales people, sales managers, ...
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“Image courtesy of Gualberto107/ FreeDigitalPhotos.net” Having been in the “Customer Experience” and “Social Media/Word-of-Mouth” ...
“Image courtesy of Cooldesign/ FreeDigitalPhotos.net” We all want it FAST…in fact, we all want ...
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“Image courtesy of Stuart Miles/ FreeDigitalPhotos.net” I heard again today…another company trying to find ...