Business Strategy, Customer Experience, Customer Loyalty, Customer Service, Employee Retention, Expectations, Increased Profitability, Market Differentiation, Promise-Driven Organizations, Promises, Relationships, Trust PROMISES – why has the exception become the NORMI am really bothered these days by the word PROMISES – not by the ... Read More
Customer Loyalty, Employee Retention, Expectations, Increased Profitability, Market Differentiation, Promise-Driven Organizations, Promises, Relationships, Trust Promise-Driven Organizations Deliver!Welcome to a new blog about Promise-Driven Organizations. Let’s face it – ALL of ... Read More
