Even though I spent just over 10 years working for the largest public accounting ...
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Advocates, Blogging, Brand, Business Strategy, CEO, CEO Insights, Content Marketing, Customer Centric, Customer Focused, Customer Loyalty, Customer Obsessed, Engagement, Helping, Innovation, Interaction, Leadership, Market Differentiation, Marketing, Mind Shift, Results, Social Media, Social Media for CEOs, Social Media for Executives, Strategy, Tools, Word-of-Mouth, Word-of-Mouth Marketing
After spending over 8 years helping companies set up their Social Media Strategies, plan ...
Advocates, Authenticity, Brand, Business Strategy, CEO, Customer Centric, Customer Experience, Customer Focused, Customer Obsessed, Customer Satisfaction, Engagement, Helping, Increased Profitability, Innovation, Interaction, Leadership, Market Differentiation, Mind Shift, Relationships, Results, ROI, Sales, Social Media, Strategy, Trust, Trusted Relationships, Voice of the Customer, WOM on Steroids, Word-of-Mouth
People often get confused when we talk about two words…Word-of-Mouth and Advocacy. It’s pretty ...
Advocates, Best Practices, Business Strategy, Content Marketing, Customer Centric, Customer Experience, Customer Focused, Customer Obsessed, Helping, Leadership, Market Differentiation, Mind Shift, Relationships, Results, Social Media, Strategy, Transparency, Trust, Trusted Relationships, WOM on Steroids, Word-of-Mouth, Word-of-Mouth Marketing
That’s right, you got it…give it ALL away! Give away all your CONTENT. That ...
Advocates, Authenticity, Brand, Business Strategy, Customer Centric, Customer Experience, Customer Focused, Customer Obsessed, Helping, Interaction, Leadership, Market Differentiation, Mind Shift, Passion, Promises, Results, Sales, Strategy, Transparency, Trust, Trusted Relationships, Voice of the Customer, Word-of-Mouth
Are you so in tune with your customers that you could almost finish their ...
Advocates, Authenticity, Best Practices, Business Strategy, Customer Centric, Customer Experience, Customer Focused, Customer Obsessed, Engagement, Helping, Innovation, Leadership, Market Differentiation, Marketing, Mind Shift, Passion, Relationships, Results, Social Media, Strategy, Trust, Trusted Relationships, Voice of the Customer, WOM on Steroids, WOM10, Word-of-Mouth, Word-of-Mouth Marketing
“I can’t believe I found the same product for a cheaper price…I can’t wait ...
“WOW, I can’t believe how you went out of your way to make sure ...
Advocates, Analytics, Best Practices, Business Strategy, CEO, CEO Insights, Customer Experience, Customer Focused, Customer Loyalty, Customer Satisfaction, Customer Service, Engagement, Expectations, Helping, Increased Profitability, Innovation, Interaction, Leadership, Market Differentiation, Mind Shift, Promise-Driven Organizations, Promises, Relationships, Results, ROI, Sales, Social Media, Social Media for CEOs, Strategy, Voice of the Customer, WOM on Steroids, Word-of-Mouth, Word-of-Mouth Marketing
Virtually every business owner and executive I talk to says they “care about their ...
I was having a conversation the other day with a business owner of a ...
Advocates, Best Practices, Brand, Business Strategy, CEO, CEO Insights, Customer Experience, Customer Loyalty, Customer Satisfaction, Engagement, Interaction, Leadership, Market Differentiation, Mind Shift, Pull Marketing, Relationships, Risk, ROI, Social Media, Social Media for CEOs, Strategy, Trust, Trusted Relationships, Voice of the Customer, WOM on Steroids, Word-of-Mouth
If you are the leader of your organization, this question is for you… “Are ...