Since I just wrote a post on the word “Mediocre” I thought I would ...
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Advocates, Best Practices, Brand, Business Strategy, CEO, Customer Centric, Customer Experience, Customer Focused, Customer Loyalty, Customer Obsessed, Helping, Increased Profitability, Leadership, Market Differentiation, Mind Shift, Passion, Results, Voice of the Customer, WOM on Steroids, Word-of-Mouth
Average Survey Result Checked On A Clipboard Customer Obsessed organizations have their own vocabulary. ...
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You’re walking down the streets of Seattle (or any other big city) and the ...
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Identity I had a recent, hauntingly familiar, encounter with a Business Owner the other ...
Advocates, Authenticity, Brand, Customer Centric, Customer Experience, Customer Focused, Customer Loyalty, Customer Obsessed, Engagement, Expectations, Helping, Interaction, Leadership, Market Differentiation, Mind Shift, Passion, Promise-Driven Organizations, Relationships, Results, Transparency, Trust, Trusted Relationships, WOM on Steroids, Word-of-Mouth
Two scenarios…which one would you prefer if they were your employees? Hi Bob…I wanted ...
Even though I spent just over 10 years working for the largest public accounting ...
We all share something at some time. What you choose to share, however, has ...
Advocates, Authenticity, Brand, Business Strategy, Customer Centric, Customer Experience, Customer Focused, Customer Obsessed, Helping, Interaction, Leadership, Market Differentiation, Mind Shift, Passion, Promises, Results, Sales, Strategy, Transparency, Trust, Trusted Relationships, Voice of the Customer, Word-of-Mouth
Are you so in tune with your customers that you could almost finish their ...
Advocates, Authenticity, Best Practices, Business Strategy, Customer Centric, Customer Experience, Customer Focused, Customer Obsessed, Engagement, Helping, Innovation, Leadership, Market Differentiation, Marketing, Mind Shift, Passion, Relationships, Results, Social Media, Strategy, Trust, Trusted Relationships, Voice of the Customer, WOM on Steroids, WOM10, Word-of-Mouth, Word-of-Mouth Marketing
“I can’t believe I found the same product for a cheaper price…I can’t wait ...
I was having a conversation the other day with a business owner of a ...