Advocates, Brand, Business Strategy, Customer Experience, Customer Focused, Customer Satisfaction, Customer Service, Helping, Leadership, Market Differentiation, Mind Shift, Social Media, Social Media for CEOs, Strategy, Viral Marketing, Voice of the Customer, WOM on Steroids, Word-of-Mouth, Word-of-Mouth Marketing
Somehow these words don’t go together but they are exactly what we deliver to ...
Advocates, Customer Experience, Customer Experience 2.0, Customer Focused, Customer Loyalty, Customer Satisfaction, Expectations, Interaction, Leadership, Market Differentiation, Mind Shift, Social Media, Social Media for CEOs, Social Media for Executives, Strategy, Trust, Trusted Relationships, Voice of the Customer, WOM on Steroids, Word-of-Mouth, Word-of-Mouth Marketing
Having been a very early entrant into the world of Social Media, I have ...
Everyone in business and beyond knows the meaning of “using a Silver Bullet” – ...
Brand, Business Strategy, Cost of Sale, Customer Experience, Customer Satisfaction, Innovation, Interaction, Marketing, Mind Shift, ROI, Sales, Social Media, Social Media for CEOs, Social Media for Executives, Social Networking, Traditional Marketing, Traditional Media, Word-of-Mouth, Word-of-Mouth Marketing
Back in the early days, business was done eyeball to eyeball and with a ...
I give hundreds of speeches a year to CEOs, Business Owners, and other top ...
When the internet first came out, everyone viewed it as a “net add” in ...
Guardrails – I love that term because it is one of those that everyone ...
Every Friday I get a wonderful treat – I get to spend 20 minutes ...