KEY POINT: There is a better way to compete today in a highly commoditized ...
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I believe companies make CULTURE (and BRANDING) much more difficult to understand than it ...
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In almost every speech I give, one of the CEOs or business leaders in ...
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In case you didn’t get the memo, “Customer Satisfaction” is dead…buried…no longer relevant. At ...
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I was watching a football game the other day and happened to catch a ...
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How many times have you seen a sign or message announcing this is “CUSTOMER ...
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"NOW is the time..." SeriesGiven our current set of business circumstances, this NOW series ...
EPISODE SUMMARY In this Podcast, Blaine is interviewed by Michael Langhout of Langhout International, ...
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"NOW is the time..." SeriesGiven our current set of circumstances in business, this NOW ...
Advocates, Authenticity, becoming REMARKable, Best Practices, Brand, Business Strategy, CEO Insights, Communication, Consistency, Content Marketing, Creativity, Culture, Customer Centric, Customer Experience, Customer Obsessed, Customer Retention, Differentiate, Engagement, Helping, Increased Profitability, Innovation, Interaction, Leadership, Listening, Market Differentiation, Marketing, Mind Shift, Passion, Promises, Pull Marketing, Relationships, Results, Retention, ROI, Strategy, Tools, Trust, Trusted Relationships, Voice of the Customer, WOM on Steroids, Word-of-Mouth, Word-of-Mouth Marketing
"NOW is the time" SeriesGiven our current set of circumstances in business, this series ...