Word-of-Mouth | WOM10 - Part 31

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Category: Word-of-Mouth

Advocates, Customer Experience, Word-of-Mouth, Word-of-Mouth Marketing

All Word-of-Mouth isn’t positive…

Advocates, Customer Experience, Customer Loyalty, WOM on Steroids, Word-of-Mouth

To be a Customer or Not…your ADVOCATES are BOTH

In the “old world” (before social media) loyal customers were also your biggest advocates. ...

Blogging, Passion, Social Media, Trusted Relationships, WOM on Steroids, Word-of-Mouth

Passion vs. Facts

People talk about the world of social media as just another vehicle to get ...

Results, ROI, Social Media, Social Media for Executives, Word-of-Mouth, Word-of-Mouth Marketing

Results…One key measurement for Social Media

RESULTS were certainly a common area of interest/concern as it relates to Social Media. ...

Cost of Sale, Pull Marketing, Social Media, Strategy, WOM on Steroids, Word-of-Mouth

Word-of-Mouth on STEROIDS

From our consulting experience and countless engagements with CEOs and Executives, it is unanimous ...

Economy, Innovation, Marketing, Word-of-Mouth

Yesterday we were lazy, now we have to survive…

It was only a little over a year ago when being “fat and happy” ...