Our Goals are exactly the same as your Goals...creating an unquestionably DIFFERENTIATED organization where your customers TELL OTHERS you are THE ONLY ONE to work with or buy from in your industry. There isn't a Goal more important (and more profitable) than becoming truly DIFFERENTIATED in the eyes of your customers. It is the right Goal.
Our exclusive focus is on helping you achieve this Goal...but in a way that builds a long-lasting Foundation that will allow your organization to achieve some or all of the rewards you get when you go BEYOND DIFFERENTIATION™. After decades of experience and knowledge, we are exceptionally qualified to help you become a “REMARK”able™ organization!
A simple way to think about the services we offer is to picture yourself going on a safari. If you wanted to find the secret castle where all the treasures are buried and have an adventure unlike anyone else, you would need a "guide" to help you get there. The guide knows the way...you don't. The guide is going to lead you there, tell you what you need to have to prepare for the journey, give you help and encouragement along the way, and teach you some amazing things you never knew about yourself along the journey. But YOU have to put one foot in front of the other and push forward through the journey, following your guide to get you there.
WE ARE YOUR GUIDE...the one that can lead you through the ups and downs of your journey to help you go BEYOND DIFFERENTIATION™ so you can become “REMARK”able™ and THE ONLY ONE your customers want to buy from.
Below are the ways we can act as your GUIDE. You can use one or more of these services, depending on your time and budget. The next step is yours...check out the different ways so you can determine the best fit for you and your organization. Regardless of your path, it's an amazing journey!
Speaking
Blaine speaks to Owners and Leaders to help them understand the power Customer Obsession can have in growing and scaling their organizations.
Blaine offers a wide variety of customized speeches tailored to your business, industry, or association needs.
Advisory
We provide thought leadership, guidance, and ongoing journey management to help leaders create Customer Obsessed organizations. These services focus on providing strategic and tactical direction to become “REMARK”able™.
We guide you through every aspect so you can successfully become a Customer Obsessed Organization. This includes integrating The “REMARK”able Triangle™ into your organization.
Consulting
When you need more than our leadership and guidance to help you become a Customer Obsessed organization, we can provide additional resources to help you be successful.
These are "hands-on" resources to help with the implementation of any or all aspects of The “REMARK”able Triangle™. These resources are knowledgeable in all aspects of Customer Obsession.
The Academy Membership
There is a strong trend where companies what to SELF-GUIDE themselves through the transformation process. We believe it can be an incredibly successful way to navigate the Beyond Differentiation journey.
We have developed a rich and detailed set of courses to help you get there at your own pace and with your own resources. These are rich and deep with content and guide you every step of the way. They are ideal for smaller companies with limited resources.
Mastermind Groups
We provide very specialized Mastermind Groups with one singular focus...to help you learn more about becoming a Customer Obsessed organization.
These are unlike any other Mastermind Groups. They don't focus on general business issues, they focus singularly on helping you become truly differentiated and a “REMARK”able™ organization.
Executive Coaching
Our Executive Coaching is very specialized, one-on-one coaching for C-suite Leaders and Owners.
The focus is to help build Customer Obsessed Leaders inside the organization. This level of coaching is unlike any other coaching...building strong leaders who are capable of leading Customer Obsessed organizations, being innovative, and creating a culture focused on both your Customers and Employees.